Business Hours
Monday to Friday, 9 a.m. – 5 p.m. CST
Order Processing and Shipping Information
Processing Time: Orders are processed within 1-2 business days before shipping.
Freight Orders: Freight shipments require a two-week lead time.
Please note: Delivery time frames for freight orders are determined by the carrier and may vary based on destination, weather, and other external factors beyond Featherman’s control.
Shipping Guidelines
PO Boxes: If shipping to a P.O. Box, please select USPS as your courier during checkout.
Freight Deliveries to Canada:
Canadian customers receiving freight shipments must secure a customs broker to manage the import process:
Near North Customs
Email: nncclientservices@nearnorthcustoms.com
Phone: 705-739-0024
Fax: 705-739-0268
Please note: Any storage fees or delays related to customs clearance are the responsibility of the consignee.
Helpful Resources
For more detailed shipping FAQs, please visit our Shipping Information Page or email us at shipping@feathermanequipment.com.
Payment Assistance
If your payment does not process successfully, please contact your card issuer for assistance.